Our Policies

This privacy statement discloses the privacy practices and policies for this website. The policy on the collection of personal information is as follows:

Unless you provide additional information, this website only collects the following information:

  • The domain name and browser you use to access the Internet;
  • The date and time of your visit;
  • The pages you visited; and
  • The address of the web site you visited immediately prior to visiting this website.

 

This website collects this standard information for statistical purposes and for evaluating this website to make it more useful to visitors. You will not be personally identified from this information.

To make use of certain features on our web site (such as e-mail news, forms, surveys and other interactive forums) you must provide certain information as part of the interactive process. Because our interactive features are varied, we will not attempt to make a single blanket statement which covers all types of information shared in all the different forums. At each feature where you may choose to submit information we will disclose the intent and information sharing practices regarding that particular feature.

Some areas of this website may use “cookies” to make your interaction with our site more efficient. A cookie is an element of data that a web site can send to your browser, which then you may or may not choose to store on your system. Usage of a cookie is in no way linked to any personally identifiable information while on our site. This website does not require that you accept cookies to access most of the information; however, if you choose not to accept cookies you may not have access to some features.

This website does not disclose, give, sell, rent or transfer any personal information about it’s visitors except as stated on this website or unless required by law.

 

Consent

It is our practice to seek your consent to use or disclose your personal information to tell you about, and develop, other products or services from across the organisation that might better serve your needs, or other promotions or opportunities in which you may be interested. This may be done after an initial marketing contact. We assume we have your consent to use service providers to assist us with this (such as a posting service or an advertising agency), unless you tell us otherwise.

 

Gaining access to your personal information

You can gain access to your personal information. This is subject to some exceptions allowed by law. We will give you reasons if we deny access. Contact us to get a form requesting access. In some cases, we may be able to deal with your request over the telephone.

  

The purpose of this procedure is to:

  • provide an outline of the complaints process at Rossbourne School so that parents and other members of the community are informed of how they can raise complaints or concerns about issues arising at the school
  • ensure that all complaints regarding Rossbourne School are managed in a timely, effective, fair and respectful manner.

Download our Complaints Procedure - School Community